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Inside Sales Representative

  • Company: Observint Technologies
  • Location: Austin, TX
  • Employment Type: Full Time


The Inside Sales Representative is responsible for selling our products & services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, consultative sales approach and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.

Primary Responsibilities

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
  • Establishing rapport with clients
  • Asking questions to uncover clients' needs
  • Selling technology solutions that lead to long-term customer relationships
  • Closing deals/Sense of urgency
  • Delighting customers with world class 'after the sale' support
  • Multi-tasking in a team oriented environment
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events
  • Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell
  • Handle inbound, unsolicited prospect calls and convert them into sales
  • Overcome objections of prospective customers
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports

Job Requirements

  • University or college degree in Business, Marketing, or an acceptable combination of education and experience
  • 2 to 3 years of direct work experience in a sales or telesales capacity
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
  • Strong problem identification and objection resolution skills
  • Able to build and maintain lasting relationships with customers
  • Exceptional verbal communication and presentation skills
  • Excellent listening skills
  • Strong written communication skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • Ability to occasionally travel and attend sales events or exhibits
  • Ability to work individually and as part of a team
  • High level of integrity and work ethic
  • Experience with customer relationship management software
  • Background in Software and IT hardware sales
  • MS Office skills preferred
  • Prior Military or Law Enforcement experience a plus but not required

Compensation & Benefits

The targeted annual compensation for this position is commensurate with your experience. The compensation package has both base + commission elements (60/40 split – 60% base, 40% target commission), with no cap on commission so your compensation is limited only by your ability to sell.

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